Privacy Policies

Company Address:

VEO World Europe Ltd

GB org.nr 11511234
Sweden House,
5 Upper Montague Street
London W1H2AG
UK

Visiting Address:

VEO World Europe Ltd
Fiskebäcks Hamn 34
426 58 Västra Frölunda
Sweden

Comments on published digital material

WE USE THIS INFO TO
Provide VEO World services to you
We use this information to provide you with VEO World's core service.

WE SHARE THIS INFO WITH
Other viewers of actual content
We only share your comments with other viewers.

VEO World Profile Information

WE USE THIS INFO TO
Provide VEO World services to you
We use this information to provide you with VEO World's core service.
Comply with local laws
As an online platform we must comply with local laws. This information makes sure we comply with the laws of your local jurisdiction.

Password

WE USE THIS INFO TO
Allow you to sign in to your account
This information is required to register and sign in to your VEO World account.

Country and State of Residence

WE USE THIS INFO TO
Anti-fraud
We use this information to prevent fraud and abuse on VEO World.
Analytics
Conduct research and development to improve VEO World and develop future products that our users may be interested in by analysing how you use it.
Comply with local laws
As an online platform we must comply with local laws. This information makes sure we comply with the laws of your local jurisdiction.

Username

The public-facing display name of your account.
WE USE THIS INFO TO
Provide VEO World services to you
We use this information to provide you with VEO World's core service.

WE SHARE THIS INFO WITH
The public
This information is available on your public VEO World profile

Comments

WE USE THIS INFO TO
Provide VEO World services to you
We use this information to provide you with VEO World's core service.

WE SHARE THIS INFO WITH
The public
This information is available on your public VEO World profile

Creator/users Following another Creator/user

This includes insight on which creator/user follow you, how often and the level at which they follow you, and what rewards you receive.
WE USE THIS INFO TO
Create tools for creator/users
We use this information to create better tools for creator/users
Provide VEO World services to you
We use this information to provide you with VEO World's core service.

WE SHARE THIS INFO WITH
Creator/users you follow
Creator/users on the VEO World platform you follow

Creator/user Page

Information provided during the creator/user page setup, including what you are creating, what rewards are being distributed.
WE USE THIS INFO TO
Provide VEO World services to you
We use this information to provide you with VEO World's core service.
Allow you to collect money as a creator/user
We need this information in order to declare your earnings.

Information for Tax Purposes

include the following information: legal name, address, social security number or employer identification number, country of citizenship, foreign tax identification number, date of birth.
WE USE THIS INFO TO
Comply with local laws
As an online platform we must comply with local laws. This information makes sure we comply with the laws of your local jurisdiction.

Profile Picture

WE USE THIS INFO TO
Provide VEO World services to you
We use this information to provide you with VEO World's core service.

WE SHARE THIS INFO WITH
The public
This information is available on your public VEO World profile

Email Address

WE USE THIS INFO TO
Send you emails relevant to your usage
We send you emails relevant to your usage, as controlled by your email preferences.
Reply to your questions
We store the details of your question when you request support from us.
Provide VEO World services to you
We use this information to provide you with VEO World's core service.

Support Tickets

We store the details of your inquiries whenever you request support from us.
WE USE THIS INFO TO
Provide VEO World services to you
We use this information to provide you with VEO World's core service.
Reply to your questions
We store the details of your question when you request support from us.

Info you give us


VEO World Profile Information

WE USE THIS INFO TO
Provide VEO World services to you
We use this information to provide you with VEO World's core service.
Comply with local laws
As an online platform we must comply with local laws. This information makes sure we comply with the laws of your local jurisdiction.

Payment Information

Payment data that is provided to our processors, in which we obtain a token that represents your account and credit card information, including the expiration date, card type, and last four digits of the card number. The name and email address are also included if they were additionally part of the data provided.
WE USE THIS INFO TO
Allow you to support creator/users
This allows you to subscribe for your monthly membership fee to VEO World.
Provide VEO World services to you
We use this information to provide you with VEO World's core service.
Allow you to access VEO World as a creator/user
We need this information in order to pay creator/users.

WE SHARE THIS INFO WITH
Payment Providers
In order to process creators/users payments, we need to share your payment information with a payment provider.

Audit Trail

A detailed record of the specific activities that have taken place on your account that is documented for security purposes.
WE USE THIS INFO TO
Anti-fraud
We use this information to prevent fraud and abuse on VEO World.
Provide VEO World services to you
We use this information to provide you with VEO World's core service.

Analytics Cookie Data

We use analytics cookies to observe how you use VEO World so we can personalize and improve your overall experience.
WE USE THIS INFO TO
Anti-fraud
We use this information to prevent fraud and abuse on VEO World.
Provide VEO World services to you
We use this information to provide you with VEO World's core service.
Analytics
Conduct research and development to improve VEO World and develop future products that our users may be interested in by analysing how you use it. It is not shared with anyone outside VEO World Europe Ltd.


Privacy Policy part two


WELCOME TO VEO WORLD!

VEO World is a membership platform where creator/users can be paid by their fans. We care about your privacy and want to help you understand how we collect, use and share your personal information. This privacy policy applies to all creator/users on our platform, and is part of our Terms of Use.

VEO World is a global company. By using our platform, you agree that your personal information that you provide directly to us or that we collect through your use of the platform, may be transferred to and stored in EU and handled as described in this Policy.

Information you provide through your account

This is information that you provide to us through text fields, such as your email address, Username, Password and payment information. The information we collect are the same for a creator as a user when they create an account.

  1. Email address
  2. Username
  3. Password
  4. State and Country of Residence.

You also have the option to add more information to your public profile, such as a location and photos.

VEO World does not receive or store your full card number. Payment processors provide us with a token that represents your account, your card’s expiration date, card type and the last four digits of your card number. If you are required to provide your name and email address to the payment processor, then they also provide us with that information.

We collect and process information about the creator/users you view, how many times and what you view.

Automatically Collected Information:

We collect information automatically as you navigate the site or through our third-party analytics providers. We may store usage information such as the type of device you use to access VEO World, your operating system, browser type, IP address, and device ID, the pages you visit or request, links clicked, referring sites, user interactions and your search terms. We also derive your location from your IP address.

User Surveys

From time to time, we may solicit your participation in user surveys. To the extent that you participate, we will store your responses.

Event Information

At in-person events, we may request information from you. This is done to better tailor the event experience to those in attendance. This information may include your name, email address, payment details, social media and other online accounts you maintain, details around the types of works you create and survey or feedback responses.


INFORMATION COLLECTED BY THIRD PARTIES

Cookies

We use Cookies on our website that collect information to allow us and third parties to understand your use of VEO World. Please see our cookie policy for more information on our use of cookies on VEO World.

Social Media Features and Widgets

We use social media features, including the Facebook Like button and widgets, such as the Share button or similar interactive mini programs that run on VEO World. If you provide your social media information to us, we may use it to interact with you on these social networks. These features may collect your IP address and other personal data including which page you are visiting on our site and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on VEO World. Your interactions with these Features are governed by the privacy policy of the company providing it. For more information on the technologies used by these social networks, please refer to their specific privacy notices listed below:

  • Facebook: https://www.facebook.com/about/privacy/
  • Twitter: https://twitter.com/privacy
  • YouTube: https://policies.google.com/privacy
  • Instagram: https://help.instagram.com/155833707900388

HOW WE USE YOUR INFORMATION

We process your information to:

  1. provide VEO World services to you
  2. provide VEO World services to you allow you to sign in to your account
  3. allow you to join a creator/user’s membership program on VEO World
  4. process a creator/user’s membership payments
  5. send you emails relevant to your usage, as controlled by your email preferences
  6. reply to your questions
  7. market VEO World to you, as controlled by your email preferences
  8. understand how you use the service and create better tools for creator/users to serve patrons
  9. conduct research and development to improve VEO World and develop future products
  10. prevent fraud and abuse on VEO World

INFORMATION WE SHARE WITH THIRD PARTIES

We never sell your information to a third party. We will only share data with third parties, other than with Creator/users, under the following circumstances:

  1. with our service providers, who are companies that are contractually engaged with us to provide us with services, such as email management, analysing data trends, credit card processing and fraud detection and prevention. These companies may have access to your data to perform their services and are obligated by contract to safeguard any of your data they receive from us to the same extent that VEO World protects it.
  2. to protect the security or integrity of VEO World, and to protect the rights, property, or safety of VEO World, its employees, users, or others, if we believe that disclosure is reasonably necessary to comply with a law, regulation, or other valid legal process (e.g., subpoenas or warrants served on VEO World). If we are going to release your data, we will do our best to provide you with notice in advance by email, unless we are prohibited by law from doing so.
  3. in connection with the sale, merger, bankruptcy, sale of assets or reorganization of our company. We will notify you if a different company receives your data. The promises in this privacy policy apply to any data transferred to a new entity.
  4. with partners in our Partners Directory, who may have access to your data to perform their services, and who are obligated by contract to safeguard any of your data they receive from us to the same extent that VEO World protects it.

INFORMATION WE SHARE WITH THE PUBLIC

The following information is publicly accessible:

  1. your profile, and your social media links and location if you add that information
  2. any posts, likes, or comments you make
  3. your aggregated or anonymized usage data in blog posts, press releases, or in other ways to share information about VEO World’s usage. Aggregated or anonymized data cannot be linked back to any individual VEO World user.
  4. monthly pledge value and goals that creator/users choose to make public

YOUR PREFERENCES AND RIGHTS OVER DATA

Choosing Your Preferences

The Settings link is located by clicking on your profile. Settings lets you see your account preferences. You can see and adjust your settings by viewing your preferences and, if you wish, by changing your selections.

Marketing Activities

We do not send marketing emails. You will not be an object to the use of your data for direct marketing purposes at any time. We will never provide your information to third parties for marketing purposes without your prior consent.

EXERCISING YOUR DATA RIGHTS

Users in certain locations may have certain rights in their personal data stored and processed by VEO World, including:

  • the right of access to their personal data;
  • the right to correct or rectify any inaccurate personal data;
  • the right to restrict or oppose the processing of personal data;
  • the right to erase their personal data; and
  • the right to personal data portability

You can exercise rights over your data in the following ways:

Accessing, Updating or Exporting the Information in Your Account

You can access and update certain information associated with your account on the settings pages, as described in the Choosing Your Preferences section above. To exercise your rights to data portability please contact privacy@veoworld.org

Disabling or Deleting Your Account

You can disable your account if you go to your account settings while you are logged into VEO World. Click the “Disable My Account” link to have your account immediately disabled and removed from public view. Please be aware that this is a final act and you cannot log into your account again after clicking this link. When you disable your account, we immediately remove your ability to log in. Even if an account is disabled, some information may be retained by our analytics providers on their own servers. To delete your account, please contact privacy@veoworld.org

OUR DATA RETENTION PERIOD

We retain your information for ten years after your account is last active, unless you request, we delete your account

CONTACTING OUR DATA PROTECTION OFFICERS

VEO World is an international company that complies with the General Data Protection Regulation (GDPR). We process personal data based on our legitimate interests and for contractual necessity in providing you the Service as described in “How We Use Your Information.” We also process and share personal information based on users’ consent, which they may revoke at any time. We apply the same principles of privacy protection to all our users, not just to data subjects in the EU and UK. If you have privacy concerns or questions, you can contact our Data Protection Officers (DPOs) via email at privacy@veoworld.org.

SECURITY

The security of your personal information is important to us and we follow industry standards to protect it. You can learn more on our Security Policy page.

CHANGES

We may sometimes make changes to this policy. If we make material changes that adversely affect your rights under this policy, we will let you know by posting an announcement on the app or sending you an email prior to the changes coming into effect. Continuing to use VEO World after a change to this policy means you accept the new policy. If you have any questions, please email privacy@veoworld.org

Effective immediately for users joining VEO World on or after September 29th, 2019.